Privacy Policy - Odd Theory Labs

Last updated: October 5, 2026

1. Overview

This Privacy Policy explains how Odd Theory Labs ("OTL", "we", "us") collects, uses, and protects information when you visit our website, contact us, or engage our services.

2. Information We Collect

We collect information you provide directly, such as your name, phone number, email address, business name, and project details, when you fill out a contact form, book an appointment, request a quotation, or message us via WhatsApp or email. We also collect standard analytics data (pages visited, device type, approximate location, referral source) through Google Analytics and Meta Pixel when you browse our website.

3. How We Use Your Information

We use the information you provide to respond to enquiries, prepare proposals and quotations, deliver contracted services, send project updates, and, where permitted, share relevant offers. Analytics data is used to understand website performance and improve our marketing campaigns.

4. Third-Party Services

We use trusted third-party tools including Google Analytics, Google Ads, Meta (Facebook/Instagram) Pixel, and WhatsApp Business for communication and marketing measurement. These services may set cookies or collect data per their own privacy policies. We do not sell your personal information to third parties.

Payments. Online payments are processed by Razorpay. When you pay online, your name, email, phone number and payment details go directly to Razorpay under its own privacy policy. We receive only the payment status, amount and a transaction reference. We never receive or store card numbers, CVV or banking passwords.

5. Data Storage and Security

Client and lead information is stored in our internal CRM systems with access restricted to authorised team members. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

6. Data Retention

We retain enquiry and client data for as long as necessary to fulfil the purpose it was collected for, maintain business records, and comply with legal obligations.

7. Your Rights

You may request access to, correction of, or deletion of your personal data held by us at any time by emailing [email protected]. We will respond within a reasonable timeframe.

8. Cookies

Our website uses cookies for analytics and advertising measurement. You can control or disable cookies through your browser settings; some site features may not function correctly if cookies are disabled.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact

For privacy questions or to ask us to correct or delete your information, contact us:

Odd Theory Labs is the trade name of a proprietorship owned by Mona Dinesh Verma.
Registered address: 2/23 Rameshwar Apartment, GHB, Sola Road, Naranpura, Ahmedabad, Gujarat 380063, India.
GSTIN: 24ADWPV1473B1ZB
Email: [email protected] · Phone: +91 63595 77249
Hours: Monday to Saturday, 10:00 am to 7:00 pm IST.